Doctor Appliance Repair (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us, use our services, or visit our website.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, service address
- Service Information: Appliance type, service requests, repair history
- Communication Information: Messages, emails, phone call details
- Payment Information: Payment method details (processed securely; we do not store full credit card numbers)
How We Use Your Information
We use your information to:
- Schedule and perform appliance repair, installation, and maintenance services
- Communicate about appointments, estimates, and service updates
- Process payments
- Improve our services and customer experience
- Comply with legal or regulatory requirements
Information Sharing
We do not sell or rent your personal information. We may share information only:
- With service providers necessary to complete your request (e.g., payment processors)
- When required by law or legal process
- To protect our rights, property, or safety
Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request to:
- Access or update your personal information
- Ask questions about how your data is used
- Request deletion of your information (subject to legal obligations)
Contact Information
If you have questions about this Privacy Policy, contact us:
Phone: (832) 803-2547
Email: doctorapplianceoffice@gmail.com